01 Program Description

Mama Lin's Soup & Leaves ("Mama Lin's," "we," "us") operates an SMS messaging program to communicate with guests who have opted in to receive text messages. By providing your mobile phone number and opting in, you agree to these Terms & Conditions.

This program is operated by Hottest Pot Inc., Plaza 183, San Marcos, Texas.

02 Types of Messages You May Receive

After opting in, you may receive SMS messages in the following categories:

📅

Reservation Confirmations

Booking confirmations with date, time, and party size.

🔔

Reservation Reminders

24-hour and same-day reminders for upcoming reservations.

🕐

Operational Updates

Hours changes, closures, holiday schedules, and wait time alerts.

🎉

Promotions & Events

Special offers, limited-time deals, and event announcements.

💬

Conversational Messages

Responses to missed calls, questions, and guest support.

Messaging frequency varies. You may receive more messages around holidays, special events, or when you have an active reservation. We will not send excessive or unsolicited messages.

03 How to Opt In

You can opt in to our SMS program by:

  • Providing your phone number on our reservation or contact form and checking the SMS consent box

  • Texting a designated keyword to our SMS number

  • Verbally providing consent to a team member at the restaurant

By opting in, you confirm you are the account holder or have permission from the account holder for the phone number provided, and that you are 13 years of age or older.

04 Opt-Out & Supported Commands

You can opt out or get help at any time by replying with one of the following keywords:

STOP Unsubscribe from all SMS messages

HELP Receive support information

After texting STOP, you will receive one final confirmation message and will not receive further SMS messages unless you re-opt in. For assistance, you may also text HELP or visit us at soupandleaves.com or call (512) 000-0000.

05 Message & Data Rates

Message and data rates may apply. The frequency of messages you receive will vary depending on your reservation activity and your communication preferences. Mama Lin's is not responsible for any charges imposed by your mobile carrier.

Our SMS program is available on most major U.S. carriers. Delivery is not guaranteed and may vary based on your carrier and device.

06 Privacy

Your privacy is important to us. Phone numbers and SMS opt-in consent collected through this program are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.

For full details on how we collect, use, and protect your personal information, please review our Privacy Policy.

07 Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Continued participation in our SMS program after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

08 Contact Us

Questions about our SMS program? Reach us at:

Mama Lin's Soup & Leaves

Operated by Hottest Pot Inc.

Plaza 183, San Marcos, Texas

Email: info@mamalins.com

Phone: (512) 000-0000

Website: soupandleaves.com